All queries should be channeled through the call centre, Joburg Connect, which can be contacted 24 hours, seven days a week, on 086 056 2874 or 0860-JOBURG
Queries & Complaints
011 375 5555
086 056 2874
joburgconnect@joburg.org.za
City Parks Office
City Parks House, 40 De Korte StreetBraamfontein, 0010
011 712 6600
Zoo
Jan Smuts Avenue, ParkviewJohannesburg, 2193
011 646 2000
Stakeholder and CRM Officers
Each region has a dedicated employee responsible for customer complaints. If you have logged a call with Joburg Connect, and been given a reference number, and you want to follow up on progress made, you are welcome to contact the relevant team member.
| Name | Region | Land Line | Designation | |
| Molefe Seale | F, also, acting for Rgn | 011 712 6611 | Stakeholder & Customer Relations Manager | mseale@jhbcityparks.com |
| Wendell Africa Region |
A, also acting for Rgn B | 011 712 6816 | Stakeholder & CRM Officer | wafrica@jhbcityparks.com |
| Ms MH Thaba | C | 011 712 6769 | Stakeholder & CRM Officer | hthaba@jhbcityparks.com |
| MS D Sedio (Kgantshe) | D1 | 011 712 6733 | Stakeholder & CRM Officer | kmofokeng@jhbcityparks.com |
| Precious Kubheka | D2 | 011 712 6658 | Stakeholder & CRM Officer | pkubheka@jhbcityparks.com |
| Victor Sibeko | E | 011 712 6719 | Stakeholder & CRM Officer | vsibeko@jhbcityparks.com |
| Vumile Mkhize | F | 011 712 6801 | Stakeholder & CRM Officer | vmkhize@jhbcityparks.com |
